Create and Add Customized Statuses in Jira

When you’d wish to discover ways to add new statuses to Jira or modify current ones – this information is for you. 

What Are the Statuses of Jira Points?

Jira presents quite a lot of templates for making a venture. Use instances for these templates might range from Scrum or Kanban boards for software program growth initiatives to particular gross sales pipelines or go-to-market coordination. The aim of getting a particular venture template like that’s to have a workflow that matches your wants.

This workflow is the trail an open ticket goes by way of to get from “deliberate” to “completed”. And every step on this path is a particular indicator of a problem’s place within the workflow. In easier phrases, it’s the problem standing. 

Task Status

Usually talking, Jira presents a pleasant choice of default statuses that match throughout the workflow designed for a particular venture template. However, as initiatives develop in complexity or groups scale to satisfy the challenges, you’ll want to regulate and add extra steps to the method. 

How Do You Create and Add Extra Statuses to the Defaults?

A number of the most typical additions to statuses folks might need to add to a software program growth venture are QA Handed, and QA Failed. There might also be instances the place you’d like an In Evaluate standing in your points. This may be useful when a Product Proprietor must prioritize a bug, for instance.   

In these and lots of comparable instances, there’s an apparent want so as to add the brand new standing to your Jira venture. 

Technically, there are a number of methods you are able to do this. My private choice is so as to add the standing from the board settings display. This allows you to create your statuses and customise the columns on the board on the identical time.

Step 1: Go to your board and click on on the button with three dots to open the Board settings. The button is positioned on the prime proper nook of the display. 

Step 2: Choose columns within the Settings menu and click on the “Add standing” button. That is the place you’ll see your board columns in addition to the statuses which might be related to them. One column can have a number of statuses. This may be fairly helpful if you wish to maintain your board minimalistic whereas nonetheless having the flexibleness to kind points by their standing or achieve sure particular insights from stories (extra on that later).

Please take into account that in the event you don’t see the “Add standing” button, ask your Jira admin for assist or the suitable permissions. 

Step 3: Sort within the identify in your new standing or choose one of many current statuses from the drop-down menu. 

Step 4: Choose a class in your standing. Do do not forget that this step is necessary. Some groups want to set up their Jira boards in a means the place the To Do objects are stored within the backlog tab fairly than having a devoted column on the board. So, in the event you select a To Do class for a brand new standing, like Prepared for Evaluate (as a result of the evaluation has technically not occurred but), a problem with this standing can even not seem on the board. 

Step 5: The standing you’ve created will seem within the Unmapped Standing column. Merely drag it to the column you’d wish to affiliate it with. This fashion, when a person modifications the standing of a problem from the problem view, the ticket will routinely transfer to the corresponding column. 

Add Customized Statuses in Workflows

There’s another methodology of including, eradicating, and modifying statuses in Jira. You are able to do this by enhancing the workflow immediately. 

This methodology is a bit trickier, nevertheless it additionally presents extra performance. As an illustration, you’ll be capable of arrange transitions between your statuses, ensuring that the brand new duties with a sure standing can solely movement in a particular means. As an illustration, you possibly can arrange your workflow so {that a} new process should all the time undergo a evaluation or QA verify earlier than being moved to completed. 

Step 1: On the best aspect of the dashboard, click on on the ‘Cog’ icon and select the “Points” possibility. 

Step 2: Choose the “Workflows” menu, discover the workflow for the venture you’d like to switch, and click on on the menu with three dots to edit.

Step 3: I’d counsel choosing the Diagram view. This can make enhancing the workflow a bit easier and extra intuitive. Click on the “Add standing” button and both kind within the identify of your new standing or choose one from the drop-down menu. Don’t neglect to click on on the checkbox to permit different statuses to transition to your new one (if that’s one thing you want).

Step 4: As soon as the standing is on the diagram, drag it into the place you’d prefer it to be. The dragging itself doesn’t serve a practical goal, nevertheless it makes the workflow far more readable. Then, click on on the standing to edit it. Choose the class you’d wish to affiliate the standing with, identical to I did within the earlier instance.

Step 5: Lastly, you possibly can alter the transitions. Click on on the arrow to edit the transitions. It’s also possible to arrange extra performance from this display. For instance, you possibly can arrange triggers that may routinely replace the standing of a ticket primarily based on a sure occasion, just like the creation of a pull request or rejection of a code evaluation. 

Utilizing Statuses in Studies

Statuses in Jira are a very useful gizmo. And I don’t say that simply since you’ll all the time want to maneuver your duties throughout the columns. The standing of a problem is a sure component of knowledge Jira can collect and enable you to analyze. 

As an illustration, you should utilize the Cumulative Stream Diagram to simply visualize potential bottlenecks primarily based on historic knowledge. 

 Cumulative Flow Diagram

Jira Service administration additionally has an awesome instance of utilizing statuses in stories. You should utilize the dashboard to research the efficiency of a sure agent primarily based on the duty standing ratio. 

 Task status ratio.

Lastly, you should utilize Jira statuses as a parameter in your JQL searches. As an illustration, yow will discover the objects which have moved from one standing to a different by a particular person over a sure interval with the next JQL string: 

standing CHANGED FROM "In Progress" TO "Open" BY person BEFORE endOfWeek() AFTER startOfWeek()


Customized statuses can grow to be a strong instrument for tailoring Jira to align nearer together with your course of and method to work.